JOB DESCRIPTION

Desktop Engineer

Posting Date : 09 Sep 2021 | Close Date :08 Nov 2021

Job Descriptions:
  1. In Office and Remote support for ITCS Offices.
  2. On-site and remote support for local clients and other Regions within APAC.
  3. Handle technical inquiries and provide tier 1 & 2 solutions.
  4. Provide IT helpdesk, desktop, and infrastructure support.
  5. Document all reported incidents and service requests via ticketing system.
  6. Provide on demand hands and feet infrastructure support for the region when necessary.
REQUIREMENTS
  1. Proven 3 to 5-years of  work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
  2. Hands-on experience with Windows OS environments.
  3. Good understanding of computer systems, mobile devices and other tech products.
  4. Ability to diagnose and troubleshoot basic technical issues.
Specialization : Information Technology - Support
Type of Employment : Contract
Minimum Experience : 1
Work Location : South
If you encounter difficulties, please click here for technical assistance.