JOB DESCRIPTION

IT Helpdesk

Posting Date : 11 Mar 2021 | Close Date :10 May 2021


Job Responsibilities:

·       Perform tech refresh and hardware deployment which includes desktops, laptops, printers, and mobile devices.

·       Provide IT technical onsite support for end-user services problem which includes identification, diagnosis, rectification, and escalation issues when needed.

·       Technical Support on desktops, notebooks, printers, scanners hardware components.

·       Experience in rolling out and installation of OS, troubleshooting, and reconfiguration in a Wintel environment is a huge plus.

·       Printers/Scanners Maintenance responsibilities.

·       Ability to communicate/Manage with External IT Vendors is an added advantage.

Job Requirements:

·       Candidate must possess at least a Professional Certificate/NiTEC, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Science & Technology or equivalent.

·       Responsible for learning and working independently.

·       Be a team Player and not afraid to take up additional Roles & Responsibilities in projects and ability to work well under pressure/tight Timeline.

·       Be also known for providing excellent support and timely service when called upon with good initiatives as a default personality is essential.

·       Full-Time position(s) available.

Specialization : Information Technology - Applications
Type of Employment : Permanent
Minimum Experience : 0
Work Location : North
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