JOB DESCRIPTION

Network Administrator

Posting Date : 09 Nov 2020 | Close Date :09 Apr 2021


Roles & Responsibilities

This is primarily an operations role which may require project involvement as needed. As part of the support team, accountabilities include processing of requests, supporting and resolving incidents, implementing changes, and reviewing problems.
- Demonstrates a service oriented approach in processing customer requirements and request.
- Provides second and third level network incident support (in a shifting or on-call rotation) for incident tickets not resolved by Level 1 with a primary focus on service restoration.
- Performs in-depth troubleshooting and complex analysis of network protocols such as TCP/IP, BGP, OSPF, etc., collaborates with other teams to identify root cause.
- Performs administration and maintenance of network devices likeload balancers, router, switches and different VPN technologies.
- Ensures changes meet required standards and quality prior to deployment in the production environment to minimize impact to the business.
- Strictly follows change management process.
- Provides effective time management and work prioritization to meet target dates for activities and project tasks; identified risk which may impact the ability to meet deliverables.
- Demonstrates excellent attention to detail with focus on delivering quality work; seeks continuous improvement for the betterment of the organization.
- Accountable to the team's commitments, deliverables and SLA's


Requirements

Minimum 5+ years of experience working on network infrastructure, data centers, WAN, LAN., administering and troubleshooting network devices like routers and switches. 

- Experience in administering and working with Load balancers (F5 LTM/ASM) 

- Strong inter-personal skills to effectively represent IT concepts to executive level management and end users. 

- Strong in verbal and written English. Must be able to communicate and write clearly and assertively especially during high stress situations. 

- Must have self-initiative to learn and adopt to new technologies in a fast paced environment, willing to take advantage of opportunities for professional growth. 

- Punctual and available to work 24x7 whenever required. 

- Willing to work on shifting schedule 

- Actively participates in meetings or in company events.

 - Must be able and willing to cross train to other network technologies such as but not limited to routing/switching/wireless/voip/application delivery.

 - Network-related certifications are good to have but not required


Interested candidates may send an updated resume to Xin Ying at xinying@eps.com.sg. 

Specialization : Information Technology - Systems
Type of Employment : Contract
Minimum Experience : 5
Work Location : Central
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